The City of Clearwater now offers paperless utility billing. It's easy, convenient, and
environmentally friendly. After registering online, we'll notify you by e-mail each
month when your bill is ready to view online. You will have access to your bill 24
hours a day, 7 days a week from wherever you are and will be able to view past bills.
To register, visit our paperless sign-up page.
If you have questions, please call (727) 562-4600.
Welcome to Utility Customer Service!
Utility Customer Service (UCS) is responsible for delivering quality
services in the area of utility billing and customer support, including
customer contact (telephone and walk-in); payment processing/cashiering;
credit/collections; meter reading; and billing. UCS provides customer
service for all 7 City of Clearwater utilities (water, sewer, reclaimed
water, solid waste, recycling, stormwater, and gas - natural and propane).
Each month CCS is responsible for reading over 66,000 meters, billing
over 50,000 accounts, responding to over 9,000 customer telephone calls,
and processing some 7,500 payments by customers who come to our lobby
or drive-in facility.
We hope that you find our Web pages useful and informative. In the coming
months we will be presenting additional information and providing more
online transactions to assist customers with City Of Clearwater utility
services. We invite you to contact
us with any suggestions that you may have.