FAQ for Public Records Requests

Is there a fee associated with a public records request?

Answer:

Section 119.07(4)(a)1, FS, states if the law does not prescribe a fee, the agency is allowed to charge up to 15 cents per one-sided copy for copies that are 14" x 8 1/2" or less. A charge of up to $1 per copy may be assessed for a certified copy of a public record. If the nature and volume of the records to be copied requires extensive use of information technology resources or extensive clerical or supervisory assistance, or both, the agency may charge a reasonable service charge based on the actual cost incurred.  The agency may require a reasonable deposit or advance payment.

What is a public record?

Answer:

Section 119.011(12), FS,  defines public records to include: all documents, papers, letters, maps, books, tapes, photographs, films, sound recordings, data processing software, or other material, regardless of the physical form, characteristics, or means of transmission, made or received pursuant to law or ordinance or in connection with the transaction of official business by any agency.

What records are exempt?

Answer: 

There are various records that are considered exempt and/or confidential and, therefore, not available through a public records request. Specific statutory exemptions are contained throughout Florida Statutes. Specifically, Florida Statute Section 119.071, defines which records or information within the records are exempt from inspection or copying and contains some commonly cited exemptions which include active criminal intelligence information, active criminal investigative information, and security system plans. To view these exemptions, please visit: Statutes & Constitution: View Statutes: Online Sunshine (state.fl.us).

The following are some of the most commonly encountered exemptions: 119.071 FS

Answer:

  • Sealed bids, proposals, or replies, until notice of an intended decision or 30 days after opening.
  • A public record that was prepared by an agency attorney (including an attorney employed or retained by the agency or employed or retained by another public officer or agency to protect or represent the interests of the agency having custody of the record) or prepared at the attorney's express direction, that reflects a mental impression, conclusion, litigation strategy, or legal theory of the attorney or the agency, and that was prepared exclusively for civil or criminal litigation or for adversarial administrative proceedings, or that was prepared in anticipation of imminent civil or criminal litigation or imminent adversarial administrative proceedings, until conclusion of the litigation or administrative proceedings.
  • Records, information, photographs, audio and visual presentations, schematic diagrams, surveys, recommendations, or consultations or portions thereof relating directly to the physical security of a facility or revealing security systems
  • The social security numbers of all current and former employees which numbers are held by the employer are confidential
  • Medical information pertaining to a prospective, current, or former officer or employee, which, if disclosed, would identify that officer or employee is exempt
  • Personal identifying information of a dependent child of a current or former officer or employee, which dependent child is insured by a group insurance plan
  • Any information revealing undercover personnel of criminal justice
  • The home addresses, telephone numbers, social security numbers, and photographs of active or former law enforcement personnel; the home addresses, telephone numbers, photographs, and places of employment of the spouses and children of such personnel; and the names and locations of schools and day care facilities attended by the children of such personnel.
  • The home addresses, telephone numbers, and photographs of firefighters certified in compliance with s. 633.35; the home addresses, telephone numbers, photographs, and places of employment of the spouses and children of such firefighters; and the names and locations of schools and day care facilities attended by the children of such firefighters
  • The home addresses, telephone numbers, and photographs of current or former human resource, labor relations, or employee relations directors, assistant directors, managers, or assistant managers of any local government agency or water management district whose duties include hiring and firing employees, labor contract negotiation, administration, or other personnel-related duties; the names, home addresses, telephone numbers, and places of employment of the spouses and children of such personnel; and the names and locations of schools and day care facilities attended by the children of such personnel
  • The home addresses, telephone numbers, and photographs of current or former code enforcement officers; the names, home addresses, telephone numbers, and places of employment of the spouses and children of such personnel; and the names and locations of schools and day care facilities attended by the children of such personnel
  • The audit report of an internal auditor prepared for or on behalf of a unit of local government becomes public record when the audit becomes final
  • Any data, record, or document used directly or solely by a municipally owned utility to prepare and submit a bid relative to the sale, distribution, or use of any service, commodity, or tangible personal property to any customer or prospective customer
  • Active criminal investigative information and intelligence
  • Other exemptions may apply in specific circumstances

What if the requested record is exempt from inspection?

Answer:

Section 119.07(1), FS, states a custodian of a public record who contends that the record or part of a record is exempt from inspection must state the basis for that exemption, including the statutory citation. Additionally, when asked, the custodian must state in writing the reasons for concluding the record is exempt.

What happens if I don’t pay the invoice or respond to a request for clarification regarding my public records request?

Answer:

Requests will be closed if a requesting party fails to pay the final invoice, deposit invoice, or fails to respond to inquiries for clarification pertaining to a public records request for fourteen (14) days following the invoice or clarification inquiry. If you have previously received a final invoice or a good-faith deposit invoice for labor and/or duplication costs incurred for your request, and you have not paid the costs associated with that request, Clearwater will not provide records for subsequent requests until such time as the past due amounts have been paid. Once payment is received, the request will be resubmitted as a new request. If a response to an inquiry for clarification is made after 14 days from the inquiry, the request will be resubmitted as a new request.

How long will my request take?

Answer:

All public records requests are promptly logged and a confirmation of the request is sent to the requester. Once the requested records have been retrieved, review and redaction may be required to prevent confidential or exempt information from being disclosed. Each request is unique and requires time to research and review. The nature and volume of records requested may increase the time it take to fulfill requests.

How do I make a public records request?

Answer:

Requests may be made by contacting the Clearwater City Clerk or Clearwater Police Department through their website, phone, fax, in-person or in writing:

Clearwater City Clerk Clearwater Police Department

Online: clearwaterfl.justfoia.com/publicportal/home/track  

Online: www.clearwaterpolice.org
Phone: (727) 562-4093 Phone: (727) 562-4441
Fax: (727) 562-4086 Fax: (727) 562-4415
     
In-Person or In Writing:
City Clerk   Clearwater Police Records
600 Cleveland St., 6th Floor
645 Pierce St.
Clearwater, FL 33756 Clearwater, FL 33756

What about copies of criminal histories?

Answer:

The city of Clearwater can only provide arrest activity that has occurred within the city limits of Clearwater. The cost of this record is $5. For criminal histories, please contact the Florida Department of Law Enforcement (FDLE) at www.fdle.state.fl.us. The cost of the statewide record is $24.

When a record is requested, can Clearwater answer questions about what is in the records?

Answer:

No. Florida’s public records law obligates agencies to provide copies of the public records. It does not require agencies to ‘explain’ records or answer questions based on the record’s content. Agencies are free to decide whether to answer questions about particular records or not. It is Clearwater’s practice to not answer questions.

Can I impose a response deadline on my request?

Answer:

No. Agencies are obligated to respond to public records requests in a reasonable time. Requests and the amount of effort an agency puts forth to respond to each request varies greatly. Your request will be handled as promptly as possible.

Am I required to provide my identification when making a public records request?

Answer:

No. A person requesting access to or copies of public records is not required to provide his or her name, address, telephone number or the like to the agency/custodian, unless the custodian is required by law to obtain this information prior to releasing records (accident reports).


However, the delivery method of the records to the requester will require some type of contact information.  Records can be picked up, mailed, faxed, or sent electronically. A street address will be required to mail records, fax # will be required to fax records and an email address will be required to send the records electronically.

Does Clearwater have to respond to broadly stated requests?

Answer:

Clearwater is obligated by law to respond to your request. However, if your request is broad and results in a large volume of responsive records, you may be invoiced or assessed costs according to Florida Statutes Chapter 119 (see FAQ about costs). Sometimes a request is too broad for Clearwater to identify any particular sets of records to provide as a response. In such instances, a representative may discuss your request with you to see if it can be clarified or revised to be more specific.

Will I receive acknowledgment of my public records request?

Answer:

The City Clerk's office promptly acknowledges each received public record request. If you make a request and do not receive confirmation within a reasonable time, please contact us directly.

City Clerk
Phone: (727) 562-4093

Clearwater Police Department
Phone: (727) 562-4441
Email: PoliceSSD-Records@myclearwater.com

Does Clearwater charge for duplication and material costs to obtain records?

Answer:

There are costs to public records requests. Clearwater does not waive costs for indigent requesters. Pursuant to section 119.07 (4), Florida Statutes, Clearwater may impose the following fees:

  • Duplicated copies:  $0.15 each page per one-sided copy; $0.20 each page per double-sided copy
  • Certified copied records: $1.00 per certified record
  • All other copies: Actual cost of duplication of the records (cost of materials used to duplicate/copy the record, not including labor or overhead cost associated with duplication). For example, if information is provided on a CD, the cost of that CD will be charged to the requester.

Does my request have to be in writing?

Answer:

No. Public records requests do not have to be made in writing unless specifically required by statute. However, it is good practice to be as specific and precise as you can when making a public records request. A written request provides us with specific details of what you seek, helps us provide you with pertinent and an accurate response.

Can additional costs be assessed regarding a public records request?

Answer:

Yes. Clearwater will assess a statutory ‘extensive use’ charge for any request requiring more than thirty (30) minutes, collectively of clerical or information technology resources. Pursuant to section 119.07(4)(d), Florida Statutes, if the nature of volume of public records requested to be inspected or copied requires extensive use of information technology resources or extensive clerical or supervisory assistance by Clearwater and/or agency vendors/contractors, or both, a special service charge will be incurred. The special service charge is in addition to the actual cost of duplication.


When possible, a good-faith deposit invoice will be provided prior to significant and extensive use of agency resource costs being incurred to fulfill public records requests. However, depending on the nature, volume and specificity of the request, labor costs may be incurred prior to the issuance of a good-faith invoice, and these costs cannot be waived.

Will a good-faith deposit invoice for requests requiring extensive use of agency resources always be provided before a special service fee cost is incurred?

Answer:

Clearwater will make our best effort to provide a good-faith invoice prior to labor costs being assessed for requests. However, we cannot guarantee that a good-faith deposit invoice can be provided for every request prior to costs being incurred. Public records requests, and the amount of resources the agency puts forth to respond, vary greatly. Good-faith deposit invoices for estimated costs to fulfill public records requests are provided as soon as possible once the research for the request is conducted. Research and/or retrieval of records may exceed thirty (30) minutes before a good-faith deposit invoice amount can be projected. Costs for the agency resources expended to fulfill the request will be charged whether or not a good-faith deposit invoice is provided prior to costs being incurred.

 The results for some requests requiring extensive clerical or supervisory labor may be negative, and Clearwater may not have records responsive to the public records request. Good-faith deposits will not be returned for labor-expended researching requests even if the results are negative.

 Because Clearwater is a state agency, credit cannot be extended. If you have  a previously received public records, or an invoice for labor time already expended on your request, and you have not paid the costs associated with that response, Clearwater will not provide records for subsequent requests until such time as the past due amounts have been paid.

How can costs be reduced?

Answer:

In general, the more specifics provided for your public records request, the less likely that ‘extensive use’ costs will become a factor. Labor costs can be reduced significantly if requests include keywords instead of open-ended terms such as ‘any and all records’. Similarly, narrowing a request to certain individuals, a specific event, or a particular date range can greatly reduce the use of extensive labor.